13Text is a technology company specialising in call centre, web and mobile marketing applications. All of our applications are fully automated and are 24 × 7 x 365.
Our hosting environment is Level 1 PCI DSS Certified (Payment Card Industry, Data Security Standard). The highest accreditation level achievable.
The technology is built on a flexible platform that provides a range of complementary applications that can be used in a cost effective fashion. We provide a secure / cloud based solution to our customers without the need for them to add any new hardware or software to their own IT environments.
The technology remains centralized within Australia and effectively runs our operations globally.
All of our applications are used to engage and enhance the customer experience:
PCI Phone Payments
Live Chat Live Call
Text 2 Talk
Mass Notification (Phone Broadcast)
Click 2 TalkHave Your Say (Surveys)
SMS 2 Campaign
Text 2 Buy
Powerful for media measurement and providing leads to advertisers at all times, even after hours, when call centres / offices are closed. We trap EVERY single enquiry 24 x 7 x 365.
The 13Text process and technology is unique in the global market place and is patent protected.